Medical Office Assistant Vs. CMAP: Differences To Know Skip to main content

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Embarking on a career as a medical office assistant or any other in the healthcare industry is an exciting and rewarding journey. Notably, as Canada’s population ages and grows, positions in the field become more available to career seekers like you. The Academy of Learning in Alberta offers various programs catering to different roles within this dynamic field. 

Two popular career paths are a Medical Office Assistant (MOA) and a Certified Medical Assistant Professional (CMAP). While both positions are crucial in the healthcare system, it’s essential to understand their differences to make an informed decision about your ideal career path. Keep reading to examine both roles in detail. 

The Role of a Medical Office Assistant

A Medical Office Assistant is the backbone of a medical office or clinic. They are responsible for administrative tasks such as scheduling appointments, managing patient records, billing, and insurance claims. 

MOAs ensure the smooth operation of a medical office, allowing doctors and nurses to focus on patient care. They are patients’ first point of contact and are vital in creating a welcoming and organized environment. 

To succeed in this role, graduates must possess a strong understanding of various medical conditions and procedures. They should be adept in medical terminology to aid in transcription and record-keeping. 

As a medical office assistant, proficiency in computer applications is essential as many healthcare centers transition into using technological tools to expedite tasks. Strong organizational, communication, and collaboration skills are essential.

 A medical office assistant taking a credit card from a patient

Are you considering medical office assistant training? Which path is right for you?

The Role of a Certified Medical Assistant Professional

A Certified Medical Assistant Professional (CMAP) has a more hands-on role in patient care. In addition to performing administrative duties similar to those of an MOA, CMAPs are also trained to assist with clinical tasks. 

These may include taking vital signs, preparing patients for examinations, performing basic laboratory tests, and assisting with minor surgical procedures. CMAPs bridge healthcare’s administrative and clinical aspects, providing comprehensive support to the medical team and patients.

Certified Medical Assistant Professionals possess unique skills that enable them to excel in administrative and clinical roles within the healthcare setting. They are proficient in the same administrative tasks that medical office assistants perform, such as scheduling appointments and billing. Their multitasking ability, attention to detail, and empathetic approach to patient care make them invaluable healthcare team members.

Key Differences Between MOA and CMAP

The main difference between an MOA and a CMAP lies in the scope of their responsibilities. While MOAs primarily focus on administrative tasks, CMAPs are trained to perform administrative and clinical duties. 

At the Academy of Learning, we are committed to providing our students with the education and skills necessary to excel in their chosen career paths. Our Medical Office Assistant Training program is designed to equip students with the knowledge and practical skills needed to efficiently manage an MOA or CMAP career with our broad, in-depth curriculum. 

Our program covers medical terminology, office procedures, billing practices, clinical procedures, pharmacology, anatomy, physiology, patient communication, and more.

 A medical office assistant on the phone while writing notes

Be prepared to perform a wide array of essential duties after medical office assistant training

Choosing between a career as a Medical Office Assistant and a Certified Medical Assistant Professional depends on your interests and career goals. Whether you prefer the administrative side of healthcare or wish to be more involved in patient care, through our comprehensive Medical Office Assistant Diploma program, the Academy of Learning in Alberta offers the training and support you need to succeed in your chosen path. 

Achieve that moment when your role in the healthcare industry fills your heart with pride. Take the first step towards a fulfilling career in healthcare with us!

Are you ready to become a Medical Office Assistant? Your career awaits!