Valuable Skills You’ll Master in our Dental Training Program Skip to main content

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Those considering dental administration training will benefit from developing a varied skill set like the one acquired in our program. If you’re looking to start a hands-on support role in a dental office, there are several different skills you’ll need to master to meet the demands of a busy clinic. In addition to office management practices, you’ll need to be well-versed in dental emergency response, dental imaging, anesthesia, and professional communication. Keep reading to learn more about these professional skills and how we can help you reach your career goals.

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1. Learn To Respond Effectively During Dental Emergencies 

There are several different types of dental emergencies you might encounter on the job. These include allergic reactions, harm to the respiratory system caused by anesthesia, and airway obstruction. During your training, you’ll learn how to identify an emergency that needs your attention, such as choking, wheezing, and a blue complexion. It’s imperative to ensure that you always have easy access to accurate patient information to make sure that they aren’t allergic to any emergency drugs. It’s best practice to have an emergency response plan in place. For this reason, many clinics make practice drills a regular duty. 

2. Develop Your Dental Radiography Skills After Dental Training

After completing your dental administrative assistant diploma, you may be required to step in and use radiographic technology (x-rays) to capture detailed images of a patient’s teeth and gums. There are several safety implications involved with dental x-rays, as they can pose health risks with prolonged exposure. In training, you’ll learn about the safety precautions you’ll be required to take, in addition to the interesting science behind dental radiography and how to properly operate imaging equipment. 

3. Gain the Skills to Understand Dental Office Procedures 

Administration skills will be crucial to your success in a dental office environment. These skills may include an understanding of industry software for recordkeeping and organizing, filing, scheduling, general accounting, billing, insurance duties, professional telephone skills, and an awareness of cultural diversity and its impact on patient needs. During our program, students get in-depth coverage of dental office management procedures in levels 1, 2, and 3 of our dental administrative assistant course. 

4. Learn About Anesthesia and Pain Control Methods 

In dental training, you will learn all about how you can help patients feel as comfortable as possible. Effective anesthesia and pain management can help to eliminate some of the anxiety that many patients feel about dental procedures. Dental administrative assistants must use their strong record-keeping skills to ensure that chairside assistants and other colleagues are well aware of any allergies or intolerances to certain pain management strategies in order to determine whether alternative solutions are necessary. 

5. Hone Your Professional Communication Skills 

Your administrative duties after you become a dental assistant involve communicating effectively with patients and colleagues in a professional manner over the phone, by email, and in person. Thanks to the career-focused administrative training you’ll receive with us, you will be fully equipped to respond to work-related challenges, such as patient complaints, for instance, and use your communication skills to keep day-to-day dental office operations running smoothly. 

Learn professional communication skills in our dental administrative assistant diploma program

In addition to the professional skills discussed above, you will gain valuable career guidance that will allow you to graduate ready for employment in your dream position. 

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