Administrative Assistant

Diploma Program – 37 Weeks (25hrs/week)

Admission Requirements:

  • Grade 12 or equivalent or Mature Student Status
    (at least 19 and out of school for one year).
  • Courses are open to any applicant who possesses a
    good command of the English language and is able
    to follow instruction.
  • An admissions interview will be administered to
    determine if the applicant has the required interest,
    motivation, and entry-level skills to take this

Career Opportunities:

  • Office Assistant
  • Office Clerk
  • Receptionist
  • Secretary
  • Administrative Assistant
  • Government Services
  • Businesses in the private or public sector

Program Objective

This program focuses on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice for you to succeed in an entry level administrative position. After successful completion of the program you will be knowledgeable in business office software, administrative procedures, communication, teamwork, and problem-solving.

Duties & Responsibilities

  • Performs a variety of administrative and clerical functions
  • Prepares reports and assists with overall functions of
  • Requires above average word processing skills
  • Develop and maintain a filing system
  • Distribute email, correspondence memos, letters and
  • Answers the telephone, schedules meetings, and supports
  • Carries out administrative duties such as filing, typing,
    copying, binding, scanning etc.
  • Completes operational requirements by scheduling and
    assigning administrative projects and expediting work
  • Makes travel arrangements for senior staff such as
    booking flights, cars, and hotel or restaurant reservations
  • Exhibits polite and professional communication via phone,
    email, and mail

Get Started

Fill out the form below to request more information or apply for this program.

Method of Delivery

Integrated Learning System training facilitated by Academy of Learning College facilitators.

Personal Attributes Required

  • Reliable
  • Able to Work Independently
  • Able to Meet Deadlines
  • Good Attitude
  • Good Command of English
  • Good Presentation Skills

Program Notes

Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.


Business Correspondence level 1

Develop the skills and style mechanics needed to produce personal and office correspondence.

Business Math

The Business Math course is designed to introduce the basic mathematical skills needed to understand, analyze, and solve mathematical problems encountered in business and finance, and in investment decision making.

Basic Bookkeeping Level 1

Basic Bookkeeping Level 1 course provides students with an understanding of the double-entry system of bookkeeping and provides the essential accounting tools for the workplace. The course is especially beneficial for students planning to take a computer accounting program or use computer accounting in the workplace.

Basic Bookkeeping Level 2

This course provides students with a greater understanding of accounting and the procedures used to produce financial reports. It begins with a review of the bookkeeping procedures learned in the Basic Bookkeeping – Level 1 course and the process of balancing each of the subsidiary ledgers to its respective control account.

Simply (Sage)

Students will work step-by-step through the procedures for setting up each module, followed by transaction by transaction processing covering the concepts and techniques needed to use the software. As the student works through the lessons, they are given ample opportunity to explore and practice these techniques throughout the course.

Human Resource Management

This course introduces students to the key concepts and processes of effective human resource management, and exposes them to this dynamic and diverse field. This course provides a foundation in theory and practice of techniques and activities that organizations utilize in acquiring, developing, and maintaining an effective workforce. Topics include human resources planning, recruitment and selection of staff, training and development, performance appraisal, compensation, and employee safety, security, and health.


In this course, students are introduced to QuickBooks and its features. As students progress through the course, they will become familiar with the QuickBooks interface and learn how to perform common tasks using QuickBooks. The course consists of seventeen modules, quizzes, and a Final Exam. Students are given frequent opportunities to practice, apply, and develop the skills presented.

Introduction to Keyboarding

Learn about the components of the computer and keyboard, as well as the seating, posture, and hand positioning necessary for efficient keyboarding.

Keyboard Skill Building Level 1

Students will increase key recognition and build confidence using the keyboard, while improving speed and accuracy.

Keyboard Skill Building Level 2

Designed for individuals proficient in keyboarding who wish to increase speed and dexterity.

Keyboard Skill Building Level 2

Designed for individuals proficient in keyboarding who wish to increase speed and dexterity.

PC Fundamentals, End User

Explore the history of personal computing, the hardware and software components necessary for personal computer
use, file management, multimedia options, and browsing the internet.

Business Correspondence Level 1

Develop the skills and style mechanics needed to produce personal and office correspondence.

Office Procedures Level 1

This course will explore important office procedures, such as basic banking, records management, postal and courier services, telephone and fax services, dealing with the public, and using the Internet to research information.

Windows Level 1

This course covers the basic concepts and most commonly used features and functions of Windows 10. The course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.

Windows Level 2

Learn about managing, maintaining, troubleshooting, and optimizing the Microsoft Windows operating system.

Microsoft Word Level 1

In this course, students learn to create, navigate, and organize documents and use the help functions. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions. Students use the Find and Replace feature, use proofing and language tools, create, format and modify tables, work with hyperlinks and cross-references, and learn how to preview and print a document.

Microsoft Word Level 2

Intermediate Microsoft Word. Learn how to edit and add formatting and special characters, create envelopes and labels, perform mail merges, develop tables of contents
and tables of figures, and more.

Microsoft Word Level 3

Advanced Microsoft Word. Learn how to use templates and themes to create a consistent look for your documents. Navigate bookmarks, Track Changes, automate tasks, create footnotes and endnotes, bibliographies, and more.

Microsoft Excel Level 1

In this course, students learn to create and manage worksheets and workbook files; enter data and create basic formulas to perform calculations. They learn to edit and manipulate cell content, modify worksheet structure, view and format worksheets, and use Excel’s predefined functions. Students use the Find and Replace feature, use themes to format workbooks and practise preparing, previewing, and printing worksheets.

Microsoft Excel Level 2

This course teaches students intermediate to advanced-level concepts and features of the Microsoft Excel application. They learn to use named references, validate and consolidate data, use links and hyperlinks, and reference external data. Students learn to use cell comments, custom and conditional formatting, styles, and templates. They also practice working with graphics, charts, diagrams, and databases (lists).

Internet Fundamentals

This course explores the various components of the Internet using Microsoft Internet Explorer. They learn how to customize the Internet Explorer browser, and examine the Web, e-mail, blogs, discussion groups, social media, chatting, multimedia and other web technologies.

Outlook Level 1

Beginner Microsoft Outlook. Learn how to manage email, contacts, scheduling and tasks in Microsoft Outlook.

Outlook Level 2

Advanced Microsoft Outlook. Learn how to customize various elements of Outlook, including; adding a second email, personalizing email messages, restoring email messages, categorizing email messages, and more.

Microsoft Access Level 1

This course teaches students the fundamentals of the Microsoft Access application. In this course, students examine database objects and learn to manage data in a database. They learn to sort and filter data, display and format data, and use simple queries to retrieve data. Students learn to create and modify databases and tables and work with simple forms and reports.

PowerPoint level 1

Beginner Microsoft PowerPoint. Students learn to create, manage, and save presentations. They will also learn to insert different things into PowerPoint and add transitions and animations to create dynamic presentations.

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