Human Resources Assistant

Diploma Program – 25 Weeks

Career Options:

  • Human Resources Assistant
  • Staffing Assistant
  • Employment Clerk

Anticipated Salary:

$35,000 – $54,000
Information from PayScale Canada

Career Options:

  • Human Resources Assistant
  • Staffing Assistant
  • Employment Clerk

Anticipated Salary:

$35,000 – $54,000
Information from PayScale Canada

Program Highlights

Human Resources Assistants hold a strategic place in every progressive organization. The Human Resources Assistant Diploma provides students a foundation in this high-demand business field. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Human Resource Management, Business Law & Ethics, Microsoft applications and payroll.

Career Opportunities

Graduates of this program are prepared for a variety of entry-level roles in the Human Resources department, such as: human resources assistant, personnel assistant, staffing assistant, training clerk, employment clerk, and labour relations clerk. Upward mobility in these roles is feasible with experience, motivation, dedication, and a positive attitude. 

Duties and Responsibilities

  • Administering day-to-day HR functions
  • Process and verify documentation relating to staffing,recruitment, performance evaluation, etc.
  • Maintain and update employee information
  • Provide information via the phone, email, and postal mail to employees regarding personnel matters
  • Responsible for posting jobs and initial screening
  • Administer and score employment tests
  • Arrange for in-house and external training activities

Personal Attributes Required

  • Reliable, well-organized, adaptable, and detailed
  • Effective time management skills
  • Use good listening skills and be tactful
  • Self-directed and also team-oriented
  • Employ creative problem-solving skills
  • Good attitude; be able to keep information confidential
  • Provide support to payroll, if needed


Program Notes

Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

* Not all programs are offered at each location.

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Topics of Study

Grammar Essentials for Business Writing

This course provides students with a comprehensive review of grammar. This knowledge is necessary for an effective and professional image in the workplace. Poor grammar skills create a poor impression and can result in lost opportunities in employment and in business. The course focuses on grammar, word usage, and punctuation, with an emphasis on common grammatical errors. This course is based on a Canadian perspective.

Business Correspondence Level 1

This course places emphasis on the acquisition of skills and style mechanics needed to produce personal and office correspondence. The parts of a business letter are examined in detail, as are the guidelines for organizing and writing a letter. Students will learn how to write neutral and inquiry letters, as well as positive and negative letters. Proper punctuation and word usage skills are also addressed. The latter part of the course deals with creating envelopes and labels using Microsoft Word, as well as writing and managing e-mail using Microsoft Outlook. Writing and creating memos, fax cover sheets, and forms using Microsoft Word templates are also covered.

Human Resource Management

This course introduces students to the key concepts and processes of effective human resource management and exposes them to this dynamic and diverse field. This course provides a foundation in theory and practice of techniques and activities that organizations utilize in acquiring, developing, and maintaining an effective workforce. Topics include human resources planning, recruitment and selection of staff, training and development, performance appraisal, compensation, and employee safety, security, and health. Current events, relevant legislation, and future trends are also explored.

Business Law and Ethics

This course is designed to provide students with an introduction to, and fundamental understanding of, the basic legal concepts and their relationships to business in Canada. The course focuses on the presence and influence of Law in our society and the desire to have a fundamental basis for decision-making in the world of business. Students are able to employ basic ethical interpretation of situations presented to them as advisors and future decision-makers, through a better understanding of the factors contributing to action and consequence relationships. The course also studies the development of law, and the interpretation and application of formal legal rules, statutes, guidelines, and considerations for making sound business decisions.

Business Verbal Communication

The Business Verbal Communication course is designed to introduce students to the primary aspects of successful verbal communication in a business context. Students will develop and implement an action plan for continuously improving their own verbal communication skills. They gain practical knowledge about business communications that can be applied in real-world scenarios.

In this course, students learn to identify and work toward excellent verbal interaction, whether through speaking, listening, asking questions, conducting or participating in meetings, or conversing on the telephone.

Students have ample opportunity to apply the concepts learned by completing tasks and exercises in the course.

Workplace Success / Intrapreneurship

Workplace Success/Intrapreneurship is an introductory course that provides students with the essential tools to be successful in today’s workplace environment. The course combines theoretical, how-to information, with practical applications. Students are required to draw on their own experiences, to research information, and to apply their knowledge to typical workplace situations.

The Workplace Success course provides a balance of hard and soft skills. The soft skills students will develop and apply to realistic case studies include communication, writing, planning and organizing, and time management. The hard skills students will develop and apply include setting goals and objectives, preparing meeting checklists, and developing strategies.

At the end of the course, there is a final exam. A certificate is issued upon the successful completion of this course.

Payroll Compliance Legislation

This course introduces students to payroll compliance responsibilities that affect organizations. This course is designed to provide the payroll student with the theory and knowledge required to describe payroll’s objectives and stakeholders, identify an employer/employee relationship, communicate the payroll compliance requirements to various stakeholders, and apply federal and provincial legislation to payroll including the Canada Pension Plan, the Employment Insurance Act, the Income Tax Act, employment standards legislation, Workers’ Compensation Acts and Québec-specific legislation.

Office Procedures Level 1

This course will assist students in learning and practicing important office procedures, such as basic banking, records management, postal and courier services, telephone and fax services, dealing with the public, and using the Internet to research information.

Windows 10

This course covers the basic concepts and most commonly used features and functions of Windows 10. The course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with a hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.

Introduction to Keyboarding

This course is designed for individuals who have no formal training in keyboarding. The objective is to teach students the skill of keyboarding – essential to the learning of other computer applications and workplace skills. The course begins with an overview of the basics of computer use. Students learn about the components of the computer and keyboard, as well as the seating, posture, and hand positioning necessary for efficient keyboarding.

Keyboard Skill Building Level 1

This course is designed for individuals who have basic keyboard proficiency, and wish to increase speed and dexterity. Each lesson increases key recognition and builds confidence using the keyboard while improving speed and accuracy. Typing Trainer helps students learn and improve skills using a variety of methods: graphical keyboard drills, speed drills, alphabet drills, word, phrase and sentence drills, and keyboarding Self-Tests. Upon completion of this course, students are expected to keyboard at a minimum of 25 words per minute.

Keyboard Skill Building Level 2

The Keyboard Skill Building Level 2 course is designed for individuals proficient in keyboarding who wish to increase speed and dexterity. Students are introduced to Special Keys on the keyboard. Each lesson increases key recognition and builds confidence using the keyboard, while increasing speed and accuracy. Speed achieved depends on personal dexterity and time spent on practice lessons.

Microsoft Access Level 1

This course teaches students the fundamentals of the Microsoft Access application. In this course, students examine database objects and learn to manage data in a database. They learn to sort and filter data, display and format data, and use simple queries to retrieve data. Students learn to create and modify databases and tables and work with simple forms and reports.

Microsoft Excel Level 1

This course, students learn to create and manage worksheets and workbook files; enter data and create basic formulas to perform calculations. They learn to edit and manipulate cell content, modify worksheet structure, view and format worksheets, and use Excel’s predefined functions. Students use the Find and Replace feature, use themes to format workbooks and practice preparing, previewing, and printing worksheets.

Microsoft Excel Level 2

n this course, students learn to customize Microsoft Excel and streamline workflow by building upon the basic skills learned in the Microsoft Excel Level 1 course. They learn to use named references, validate and consolidate data, use links and hyperlinks, and reference external data. Students learn to use cell comments, custom and conditional formatting, styles, and templates. They also practice working with graphics, charts, diagrams, and databases (lists).

Microsoft Outlook Level 1

In this course, students will learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in your personal life.

Microsoft Word Level 1

In this course, students learn to create, navigate, and organize documents and use the help functions. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions. Students use the Find and Replace feature, use proofing and language tools, create, format and modify tables, work with hyperlinks and cross-references, and learn how to preview and print a document.

Microsoft Word Level 2

In this course, students learn to customize Word and build upon the basic skills learned in the Word Level 1 course. They learn how to increase their productivity and enhance their documents using some of Microsoft Word’s intermediate to advanced level features. They will be given ample opportunity to explore and practice these techniques throughout the course.

Job Search and Resume Writing

This course provides students with both traditional and innovative job-search techniques and résumé writing skills required to gain employment in today’s competitive marketplace. The course combines theoretical, how-to information with hands-on practical applications. Students are required to draw on their own experiences to identify work preferences, accomplishments, technical and transferable skills, and to research, organize, and analyze information; and to apply their knowledge in a series of job search preparation and implementation tasks.

Thought Patterns for a Successful Career

The course is designed to improve the student’s learning experience and prepare him or her for personal and professional growth and success. The focus is on increasing the student’s self-discipline and self-esteem. The positive concepts taught in this course are intended to unleash the student’s potential for growth and creativity, resulting in personal and professional development. Humour and practical examples are used to target the primary concerns of adult students. In addition, written exercises, activities, and audiotapes provide understanding, acceptance, and reinforcement of the program material.

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