Dental Administrative Assistant

Dental Administrative Assistant Level 1 introduces students to the role of a Dental Administrative Assistant (DAA) in today’s dental industry. This course explores oral embryology and histology, the anatomy of the head and neck, face and oral cavity, tooth morphology, dental caries and periodontal disease, preventative dentistry, nutrition, oral pathology, disease transmission, infection prevention, disinfection and sterilization, oral diagnosis, and treatment planning. Students will develop the knowledge and skills to cope with dental emergencies and how to deal with special needs and medically compromised patients.

Dental Administrative Assistant Level 2 continues training for the role of a dental administrative assistant (DAA) in today’s dental industry. This course explores dental hand instruments, dental hand-pieces and accessories, anesthesia and pain control, radiographic imaging, intraoral imaging and extraoral imaging, general dentistry, fixed prosthodontics, removable prosthodontics and dental implants, endodontics, periodontics, oral and maxillofacial surgery, pediatric dentistry and coronal polishing, and orthodontics.

Dental Administrative Assistant Level 3 continues training for the role of a Dental Administrative Assistant (DAA) in today’s dental industry. This course explores the administration of a dental office: understanding human behaviour and cultural diversity, communication pathways, patient needs and telephone skills, written communication, dental office procedures, computer applications in dentistry, record keeping, filing and scheduling, recall programs, and inventory. Students also learn about general accounting in a dental office, accounts payable, payroll, and insurance. Students are set on a path to career success with lessons in employment and your professional dental career, and achieving career objectives.

This course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with a hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.

The Introduction to Keyboarding course is designed for individuals who have no formal training in keyboarding. The objective is to teach students the skill of keyboarding – essential to the learning of other computer applications and workplace skills. The course begins with an overview of the basics of computer use. Students learn about the components of the computer and keyboard, as well as the seating, posture, and hand positioning necessary for efficient keyboarding.

The Keyboard Skill Building Level 1 course is designed for individuals who have basic keyboard proficiency, and wish to increase speed and dexterity. Each lesson increases key recognition and builds confidence using the keyboard, while improving speed and accuracy. Speed achieved depends on personal dexterity and time spent on practice lessons. Typing Trainer helps students learn and improve skills using a variety of methods: graphical keyboard drills, speed drills, alphabet drills, word, phrase and sentence drills, and keyboarding Self-Tests. Upon completion of this course, students are expected to keyboard at minimum 25 words per minute.

The Keyboard Skill Building Level 2 course is designed for individuals proficient in keyboarding who wish to increase speed and dexterity. Students are introduced to Special Keys on the keyboard. Each lesson increases key recognition and builds confidence using the keyboard, while increasing speed and accuracy. Speed achieved depends on personal dexterity and time spent on practice lessons.

The Microsoft Access Level 1 course teaches students the fundamentals of the Microsoft Access application. In this course, students examine database objects and learn to manage data in a database. They learn to sort and filter data, display and format data, and use simple queries to retrieve data. Students learn to create and modify databases and tables, and work with simple forms and reports.

In the Microsoft Excel Level 1 course, students learn to create and manage worksheets and workbook files; enter data and create basic formulas to perform calculations. They learn to edit and manipulate cell content, modify worksheet structure, view and format worksheets, and use Excel’s predefined functions. Students use the Find and Replace feature, use themes to format workbooks and practice preparing, previewing, and printing worksheets.

In the Microsoft Outlook Level 1 course, students will learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in your personal life.

In Microsoft Word Level 1 course, students learn to create, navigate, and organize documents and use the help functions. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions. Students use the Find and Replace feature, use proofing and language tools, create, format and modify tables, work with hyperlinks and cross references, and learn how to preview and print a document.

The Microsoft Word Level 2 course teaches students intermediate- to advanced-level concepts and features of the Microsoft Word application. In this course, students learn to customize Word and build upon the basic skills learned in the Word Level 1 course. They learn how to increase their productivity and enhance their documents using some of Microsoft Word’s intermediate to advanced level features. They will be given ample opportunity to explore and practice these techniques throughout the course.

The Microsoft Word Level 3 course teaches students advanced-level concepts and features of the Microsoft Word application. In this course, students learn to use mail merge, and work with fields, macros, large documents, and forms. They learn to merge form letters, emails, envelopes, and labels using a data source. Students work with fields and macros, and learn to use features that facilitate working with large documents, including generating an index, table of contents, and tables of figures and authorities. They also learn to create forms using form fields such as drop-down lists and check boxes.

Basic Bookkeeping Level 1 course provides students with an understanding of the double entry system of bookkeeping and provides the essential accounting tools for the workplace. The course is especially beneficial for students planning to take a computer accounting program or use computer accounting in the workplace. Basic Bookkeeping Level 1 explains the principles of handling a company’s books of accounts, including Accounts Payable, Accounts Receivable, and Payroll.

Job Search and Résumé Writing provides students with both traditional and innovative job-search techniques and résumé writing skills required to gain employment in today’s competitive marketplace. The course combines theoretical, how-to information with hands-on practical applications. Students are required to draw on their own experiences to identify work preferences, accomplishments, technical and transferable skills, and to research, organize, and analyze information; and to apply their knowledge in a series of job search preparation and implementation tasks.

The course is designed to improve the student’s learning experience and prepare him or her for personal and professional growth and success. The focus is on increasing the student’s self-discipline and self-esteem. The positive concepts taught in this course are intended to unleash the student’s potential for growth and creativity, resulting in personal and professional development. Humor and practical examples are used to target the primary concerns of adult students.