Microsoft Windows

This course covers the basic concepts and most commonly used features and functions of Windows 10 operating system.

myAOLCC Hub (Online)
Beginner, Intermediate
Windows Level 1: 21 Hours
Windows Level 2: 20 Hours
What you'll learn
  • What is Windows 10?
  • Getting Started with Windows 10
  • User Accounts in Windows
  • Exploring the Start Menu and Live Tiles
  • Introduction to Windows Apps
  • Enabling and Disabling Tablet Mode
  • Uninstalling Programs/Applications
  • Getting Help in Windows
  • Creating Custom Keyboard Shortcuts
  • Locating System Information
  • Action Center
  • Virtual Desktops and Task View
  • Exploring and Customizing the Taskbar
  • Managing Multiple Windows
  • Creating Desktop Shortcuts
  • Understanding Touchpad Gestures
  • Ease of Access
  • Multiple Monitors
  • Sound Devices
  • Device Drivers
  • Introduction to File Explorer; File and Folder Properties
  • Searching for Files and Folders
  • Creating and Renaming Files or Folders
  • Selecting Files and Folders
  • Moving, Copying and Deleting Files and Folders
  • Using the Recycle Bin
  • Personalizing the Start Menu
  • Changing Your Computer’s Theme
  • Personalizing User Accounts
  • Customizing Settings
  • Modifying Folder Options
  • Adding a Printer
  • Printing in Windows
  • Troubleshooting Printer Problems
  • Installing Fonts
  • What is the Internet?
  • What is the World Wide Web?
  • Setting Up an Internet Connection
  • Introduction to Internet Explorer
  • Using Microsoft Edge
  • WordPad, Notepad, and Snipping Tool
  • Getting to Know the Calendar App
  • Using Cortana
  • Photos
  • Movies & TV App
  • Windows Media Player
  • Burning Files to CD
  • Installing Additional Software
  • Troubleshooting Windows
  • Disabling Unwanted Features in Windows 10
  • Fixing Other Annoyances and Issues in Windows 10
  • The Settings App
  • Using OneDrive to Store Files on the Cloud
  • Changing System Settings in Windows
  • Security Features in Windows 10
  • Improving Performance in Windows
  • Improving Productivity in Windows
  • Preventing Unauthorized Access in Windows
  • Restricting Access to Data and Apps in Windows
  • Networking Features in Windows
  • Reclaiming Storage Space in Windows
  • Using OneDrive for Storage
  • Working with Portable Storage in Windows
  • Backup and Restore in Windows

Course Introduction

The Microsoft Windows Level 1 course covers the basic concepts and most commonly used features and functions of Windows 10. The course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.

The Microsoft Windows Level 2 course provides an advanced look at the Windows 10 operating system, which is a platform that builds on previous versions of Windows. In this latest version of Windows, earlier features and functionalities have been improved and new and exciting tools have been incorporated. In this course, students will learn about managing, maintaining, troubleshooting, and optimizing the Microsoft Windows 10 operating system.

Course Prerequisites

Level 1
Personal Computer Fundamentals course, or general knowledge of computers.

Level 2
Windows Level 1, or possess equivalent knowledge and experience.

Course Outline

Windows Level 1

Module 1:
What is Microsoft Windows 10?; Getting Started with Windows 10; User Accounts in Windows 10; Exploring the Start Menu and Live Tiles; Introduction to Windows 10 Apps; Enabling and Disabling Tablet Mode; Uninstalling Programs/Applications; Getting Help in Windows 10; Creating Custom Keyboard Shortcuts; Locating System Information; Action Center

Module 2:
Virtual Desktops and Task View; Exploring and Customizing the Taskbar; Managing Multiple Windows; Creating Desktop Shortcuts; Understanding Touchpad Gestures; Ease of Access

Module 3:
Multiple Monitors; Sound Devices; Device Drivers

Module 4:
Introduction to File Explorer; File and Folder Properties; Searching for Files and Folders; Creating and Renaming Files or Folders; Selecting Files and Folders; Moving, Copying and Deleting Files and Folders; Using the Recycle Bin

Module 5:
Personalizing the Start Menu; Changing Your Computer’s Theme; Personalizing User Accounts; Customizing Settings; Modifying Folder Options

Module 6:
Adding a Printer; Printing in Windows 10; Troubleshooting Printer Problems; Installing Fonts

Module 7
What is the Internet?; What is World Wide Web?; Setting Up an Internet Connection; Introduction to Internet Explorer; Using Microsoft Edge

Windows Level 2

Module 1:
WordPad, Notepad, and Snipping Tool; Getting to Know the Calendar App; Using Cortana; Photos; Movies & TV App; Windows Media Player; Burning Files to CD; Installing Additional Software

Module 2:
Troubleshooting Windows 10; Disabling Unwanted Features in Windows 10; Fixing Other Annoyances and Issues in Windows 10; The Settings App

Module 3:
Using OneDrive to Store Files on the Cloud; Changing System Settings in Windows 10; Security Features in Windows 10

Module 4:
Improving Performance in Windows 10; Improving Productivity in Windows 10

Module 5:
Preventing Unauthorized Access in Windows 10; Restricting Access to Data and Apps in Windows 10; Networking Features in Windows 10

Module 6:
Reclaiming Storage Space in Windows 10; Using OneDrive for Storage; Working with Portable Storage in Windows 10; Backup and Restore in Windows 10

Course Notes

Course manual provided for on-going reference. There is a final exam upon completion of the Windows courses. Participants who receive 75% or higher on their exam will receive a certificate.

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